Technical support is free, but limited to email. Please do print and read the manual first, but if you have questions or problems email me at dbandsons@aol.com and I will try to get back to you promptly. You do not need to have registered the program (bought a license) to request support. All of my programs are made available as fully functional 30 day trial versions because I don't want anyone to buy the program until they tried it and determined the program meets their needs.